Effective Date: 7 September 2026
Welcome to Fixora Service. By using our website or booking our repair services, you agree to the following Terms & Conditions. Please read them carefully.
We provide repair and maintenance services for home appliances, including but not limited to:
Services may include inspection, diagnosis, repair, replacement of components, and general maintenance.
Customers can request a service through our website, phone call, WhatsApp, or other available communication channels. Providing a booking request does not guarantee that a repair can be completed. Service availability depends on technician availability, location, appliance condition, and availability of required parts.
Repair charges may include:
The customer will be informed of the estimated repair cost before major repair work or replacement of parts, wherever reasonably possible. Payment must be made through the payment method accepted by the service provider.
Some appliances may be found technically or economically unsuitable for repair. In such cases, the customer may be required to pay applicable inspection/visit charges if communicated at the time of booking. We are not obligated to repair an appliance where required parts are unavailable, the appliance is unsafe, severely damaged, obsolete, or repair is not technically feasible.
The customer should:
We may collect information such as the customer's name, phone number, address, appliance details, and service-related information for booking, communication, service delivery, and customer support. For more information, please read our Privacy Policy.
We may use third-party service providers for communication, payment processing, website hosting, analytics, advertising, or other business functions. Such services may have their own terms and privacy policies.
We will take reasonable care while providing repair services. However, Fixora Service shall not be responsible for damage caused by pre-existing defects, hidden faults, improper use, unauthorized modifications, electrical fluctuations, water/liquid damage, physical damage, or circumstances beyond our reasonable control. Any liability, where applicable, shall be subject to applicable law.
Customers may request cancellation or rescheduling of a service appointment. If a technician has already been dispatched or a visit has already taken place, applicable visit/inspection charges may apply if they were communicated at the time of booking.
Services are available only in selected locations and serviceable areas. Availability may vary depending on technician availability and location.
We try to keep the information on our website accurate and updated. However, service availability, prices, offers, repair times, and other information may change without prior notice.
Website content, text, graphics, logos, images, designs, and other materials are protected by applicable intellectual property laws and may not be copied or reproduced without permission from Fixora Service.
We may update these Terms & Conditions from time to time. The updated version will be published on this page with the revised effective date.
These Terms & Conditions shall be governed by the applicable laws of India. Any dispute shall be subject to the jurisdiction of the appropriate courts/authorities having jurisdiction over the matter.
For service-related questions, cancellations, complaints, or other enquiries, customers may contact Fixora Service through the contact details provided on our website.
Agreement: By using our website or booking our services, you acknowledge that you have read and agreed to these Terms & Conditions.